Q: How does it work?
A: The LEXO utilizes phase change technology to bring your hot drink to an ideal drinking temperature and then keeps it there. The hot drink is cooled through a heat transfer system which makes it just right, right away – and holds it there.
Q: Is it dishwasher safe?
A: Yes, the LEXO insulated tumbler is dishwasher safe. If placed into a dishwasher, it is recommended to place the lid on the top shelf. Customers can also hand-wash their LEXO.
Q: What is phase change?
A: Phase change technology in the LEXO occurs when a substance in the walls of the container melts from solid to liquid. The phase change material takes many hours to go from liquid back to solid, which is what holds your drink at a near constant, perfect drinking temperature.
Q: Is phase change safe?
A: Yes, phase change technology is safe. Most people witness phase change daily as ice melts into liquid.
Q: How do I replace a lid?
A: If a LEXO lid or other manufacturing defect is noted, please contact the LEXO support team at email@example.com.
Q: What material is LEXO made from?
A: The body of the insulated mug is made from 18-8 stainless steel. The lid is made from food–grade plastic.
Q: What is the best way to use the 2 stage drinking lid?
A: The lid of the LEXO is a two-stage drinking lid. The lid can go full open for easy pouring or fast drinking, or it can also be just cracked open to allow the consumer to sip and slowly drink their coffee or favorite hot drink.
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